Using the Help Desk

Submitting Requests

To submit a ticket, sign in and click on Submit a request on the top right.

To view previously submitted requests, sign in, click on your name on the top right and then click on My activities.



Searching the Help Desk

To perform a search, go to the main page (http://support.zicara.com) and use the search bar located on the middle of the page.

Accessing Helpful Articles

To view the help desk articles, go to the main page (http://support.zicara.com), at the bottom of the page you will find useful articles, including a getting started guide.
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